Hear from Ray's clients

We have worked with Ray for over 16 years and several moves, our daughter and son have also purchased homes with his help. Ray listens to our wants and needs in a home and always has come through for us. He responds quickly to messages and very professional and knowledgeable.

Ray has been my realtor for approximately 4 years now. He has assisted myself and my family through our journeys of purchasing and selling homes. Ray is professional, knowledgeable, and goes the extra mile to make sure his clients are comfortable and understand the real estate process, from start to finish. He always answers our questions and respects our needs. He strives to ensure that his clients find exactly what they are looking for, which can be a tall order, and he has infinite patience! I highly recommend Ray, whether you are a first-time buyer or you've done this a time or two.

I cannot say enough about how good it was to work with Ray. He seamlessly navigated me through both the sale of my home and purchase of my next home. He really listened to me, gave me great guidance and found me exactly what I was looking for (no small feat). He was kind, patient, always made himself available and kept me regularly updated. He really went the extra mile. I truly couldn't be happier with the whole experience and most highly recommend Ray.

We have had the pleasure of working with Ray Francis for over 10 years. He has helped us purchase our first home, a condo, and then a decade later guided us through the sale of that property while also helping us find our current home. Throughout every transaction, he has been honest, genuine, and professional. We always appreciated that he shared his perspective on the changing market conditions to the best of his ability, helping us make informed decisions with confidence. Buying and selling a home can be daunting, but he made the entire process much less stressful by walking us through every step and ensuring we understood what to expect. He was always easy to reach, quick to respond, and willing to answers any questions we had along the way. We are extremely happy with the service he provided and would not hesitate to recommend him to anyone looking for a knowledgeable, trustworthy, and reliable realtor.

I have worked with Ray a few times now over the years and I have nothing but good things to say from start to finish. Ray was knowledgeable, professional, and always had my best interest in mind. Communication was excellent throughout the entire process with quick responses and kept me informed every step of the way. He made what could have been a stressful experience feel easy and enjoyable. His attention to detail, honesty, and dedication really stood out. I would recommend working with Ray to anyone looking to buy or sell a home.

Both Don and Ray are personable and professional, making the entire transaction painless and stress free. The property sold in one week for more than expected. Many comparable homes are still on the market months after mine has sold. I attribute this to Sellers listing with the wrong Realtor Team. I look forward to working with Don and Ray in the future.

Kept us very well updated with changes. Very accessible for direction when needed.

Everything went quite well, some helpful hints to make our property more sellable worked. Thank you.

Very happy, sold quick as requested.

Came highly recommended. It was a great experience.

I found Ray to be very astute in showing only the right properties. It was obvious he listened to me when I stated my requirements. No negative comments.

Mr. Francis and his administrative assistant (Christine) were fantastic!

We were happy with the job Ray did for us with the purchase of our new home and the sale of our other home. He was knowledgeable and efficient.

We appreciated Ray very much. His home tours were very thorough with lots of information on the homes. It was great, thank you so much.

We moved from the lower mainland and the service we received was outstanding, before, during, and after. There was a lot to be done on our future house (ie. septic, building inspection, etc. etc). Our realtor Ray made sure that everything went without a hitch, because we could not just drop into Courtenay. Thank you very much.

Ray was very attentive to my needs, wants, and budget. I felt that he was always on my side; if he did not like a house he would steer me away from it. He was not just about “the sale”. I will use Mr. Francis again.

I’ve both sold and purchased properties with Ray’s assistance. He has that rare and delightful combination of warmth and professionalism, offers exceptional advice for both listing and purchasing real estate, and is very knowledgeable. I recommend him most highly. Thanks for everything, Ray!